Alchemist Designs
General FAQ's
Please make sure to thoroughly read this page before placing your order.
Absolute no responsibility will be undertaken by me or Alchemist Designs if any piece is mishandled. Please contact me if your question is not covered.
Absolute no responsibility will be undertaken by me or Alchemist Designs if any piece is mishandled. Please contact me if your question is not covered.
Can I send my flowers to you after the occasion?
As of June 2022, all bookings must be made at least 8 weeks in advance. Do contact me here if you have a questions. If I can fulfil your order, an Express Fee may apply. Do you ship to UK, US, Canada, outside the EU? Currently this is not a service I provide. I am looking in to it at the moment and plan to have a system in place to fulfil export orders in the future. Do you need a deposit for advance bookings? Yes, I take a 25% non refundable booking fee for any bookings. If more than 4 weeks away I require a 50% non refundable booking fee of the total amount. For flowers coming to me within 4 weeks or less, full total payment amount is required up front before receiving your flowers and order form. A deposit is a booking fee which is non-refundable. If applicable, all booking fees and stage payments collected are deducted from the final bill. How do I order? Simply fill in the form on the page you wish to purchase or order. If you have any questions, add those details in the comment box. I will contact you either via email or phone so please ensure your details are correct. This is for both customers with flowers ready to send, or to book in for a wedding or occasion. You can get in touch with me if you need any help with it, but please read the FAQ here first as your question may already be answered. How long will it take to complete my order? Due to the nature of working with flowers and resin, I am unable to give an accurate time scale. Please allow up to 12 weeks at least as guidance. You are welcome to check in if you haven't heard from me after 8 weeks and I will be happy to let you know how I am getting on. Are there any flowers you can’t use? Every flower has its own history and of course are each made differently by Mother Nature herself. Flowers are dried before going in the resin so some can be more challenging than others. Fleshy flowers such as Lillie’s, Tulips and Orchids for example tend to be quite temperamental but I’m always happy to try. Berries aren't the best thing to preserve but again I can always try them, most turn dark but still look pretty. Wax flowers sometimes close up completely during the drying process but again are still lovely. What if I am getting married abroad and want to bring flowers home for preserving? You have about 5-7 days to send most flowers before they start to go, I recommend trimming the stems and placing in water, and ideally keep them cool until you fly home. Or you can always allocate a family member to bring them home for you. Flat pack a box in your suitcase before you fly out and after the wedding trim them down to transport them home. Even a large lunchbox would prevent them getting squashed in a hold bag! There is the alternative of hanging them to dry while you enjoy the rest of your stay! Hang upside down in small bunches in a dry place. Can you provide flowers? Yes, provided they are in season/ I have some already dried! Do you make shot glasses, ashtrays or other food related items? I am currently avoiding creating food and heat related items until I am fully sure the resin product is 100% non-toxic. From what I have researched, there are food grade resin on the market but precautions must be taken. Likewise with items such as ashtrays, coasters, t-lights, majority of cured resin is not suitable for this kind of use. See more details below. With all resin products made by me, they are art pieces, handmade, for novelty use and not for everyday use. Download my care instructions here for more information. What are the spec's on the resin you use? This is really important. Like all plastic, heat, light and way of usage is very important and the pieces I make are not suitable for everyday purpose. I use up to 3 types of GlassCast resin to complete a project. Using each of these resins requires mixing, pouring, curing and degassing stages, so each project cannot be rushed through as they are handmade and do require a lot of time for each stage to be suitable for consumer handling. The degassing stage takes the longest. How does GlassCast 50 hold up against discoloration with exposure to UV over time? How does GlassCast hold up against with heat exposure? |
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